Our Policies

Registration/Cancellation: All guests must register at least 72 hours prior to a scheduled experience via our website. Because of the personalized nature of our products, it is important that you verify all information submitted for accuracy. Please, again, verify the accuracy of your personalization upon arrival at our studio, prior to beginning your class. Changes to sign choice and/or personalization may be made up to 48 hours before your scheduled event. In the event of a cancellation, a gift card will be issued to attend another workshop. We do not issue cash or credit refunds.

Private Parties: All private parties require a 50% deposit at time of booking. The deposit is non-refundable. Final count, project choices, personalization info and balance payment must be submitted via the website 72 hours prior to your scheduled experience.

Age Requirements: Guests at our workshops may bring beer and wine to our events. The Rustic Flamingo is a licensed establishment through the Florida Department of Business and Regulation, Division of Alcoholic Beverages and Tobacco. (License # 5102525) Guests must be 21 to bring and consume alcohol while on our premises. Experiences are geared for those ages 14 and up. Children are welcome at private parties and experiences geared toward children, e.g. no school camps, make and take events, etc. Only registered and paid guests are allowed in the studio during experiences.

Covid: Rustic Flamingo acknowledges community transmission of communicable diseases. As such you could be exposed anywhere to infectious diseases including but not limited to Covid-19 (also known as Coronavirus).

By presenting yourself or your children for a DIY experience, you assume and accept the risk that you or your child may inadvertently be exposed to a communicable disease. If you have been exposed to a communicable disease prior to your visit, you may spread the disease to the crew and other guests in the studio.

Please do not come to our studios if you have been exposed to COVID-19 in the last 14 days, have experienced any symptoms related to COVID-19 or have a had a positive or pending test within the last 14 days.

By acknowledging receipt of our policies, you acknowledge and accept the risk of exposure in our studio to a communicable disease, including but not limited to Covid-19.

Safety: Participation in experiences at Rustic Flamingo include use of tools including but not limited to sandpaper, hammers, nails, power screw guns, and glue guns. By acknowledging receipt of our polices, you acknowledge and accept the risk of injury as result of participation.

Our studios use stains, paint, and other materials that have been known to cause cancer. Rustic Flamingo chooses to use low or no VOC products whenever possible to mitigate this risk. You agree to follow all policies, protocols, and rules whether written or verbal while attending a DIY experience.

I agree to hold harmless and release Rustic Flamingo, LLC, its owners and staff for any liability or damages that may arise as a result of my participation.

Right to use image: Rustic Flamingo may share your image on any advertising or social media platform to promote the studio. If you do not wish your image to be used, please excuse yourself when photos are being taken.

Data/Cookies: A “cookie” is a small piece of data that is sent to your browser from Rustic Flamingo’s web server and is stored on your computer’s hard drive. Cookies are used to collect non-identifying information about the user, such as Web surfing behavior or user preferences for a specific website. Rustic Flamingo uses two different types of cookies — session-based and persistent cookies. Session-based cookies expire at the end of a browser session and terminate once you close your browser. Persistent cookies remain on your computer until you remove them. Persistent cookies are used to provide website analytics. You can manually delete all cookies, including persistent ones, within your browser privacy settings menu.

This website is enabled with one or more add-on Google service, such as Google Analytics or another Google service. As such, this website will collect information consistent with the terms of Google’s Privacy Policy which could include but is not limited to the collection of device-specific information, log information, location information and cookie-related information as described in the Google Privacy Policy. Because this website is enabled with one or more add-on Google services, Google will have access to and may use Google Services Collected Information that is collected by this website and may use such information to improve Google’s services. Rustic Flamingo will use such information, to the extent available such as by way of Google Analytics, to better understand use of the website and topics of interest to Rustic Flamingos supporters and may adjust their marketing practices to better target information based on such information and usage.

WE DO NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN: Our website is intended for a general audience. We do not knowingly collect or solicit personal information from anyone under the age of 14 without the consent by the holder of parental responsibility. If you are under 14, you are prohibited from providing information to Rustic Flamingo through this website without verifiable parental consent. In the event we learn that we collected personal information from anyone under the age of 14, we will delete that information and only recollect the information after receiving parental consent. If you believe that we might have collected personal information from anyone under the age of 14, please contact us using the contact information below.

PERSONAL INFORMATION WE SHARE We do not disclose your personal information except as described in this Privacy Policy or as we disclose to you at the time the data is collected.

Rustic Flamingo will share your personal information in certain additional situations:

• Contractors. Rustic Flamingo uses agents and contractors in order to help with our operations. These contractors are required by contract to protect your information in a manner that is consistent with this Privacy Policy and by not using the information for any purpose other than to carry out the services they are performing for Rustic Flamingo.

• Medical Emergency. Rustic Flamingo will disclose your personal information to medical professionals in an emergency.

• Necessity. Rustic Flamingo will disclose your personal information as necessary to protect your vital interest, protect the vital interest of another person, protect public safety, respond to government requests, and report information as required by law.

YOUR RIGHTS AND CHOICES You have rights regarding the personal information we maintain about you. We also offer you choices about what personal information we collect from you, how we use that information, and how we communicate with you.

You have the right to:

• Limit the sharing of your information with third parties for direct marketing purposes;
• Obtain confirmation that we hold personal information about you;
• Request access to and receive information about the personal information we maintain about you;
• Receive copies of the personal information we maintain about you;
• Update and correct inaccuracies in your personal information;
• Have the processing of your personal information restricted or object to the processing of your personal information; and • Have the information blocked or deleted, as appropriate.

To exercise these rights, please contact us as set forth below. You may withdraw any consent you previously provided to us. We will apply your choices going forward.

INFORMATION SECURITY We are committed to ensuring the privacy of your personal information and have established safeguards to help protect such information. For example, to protect your privacy, Rustic Flamingo uses passwords to help verify authorized user identity before granting access anywhere your personal information is stored. All online monetary transactions are done on a secure server. This means that information entered on the transaction page is encrypted using SSL (Secure Socket Layer) before transmission. On secure pages, a “closed” lock symbol is displayed in the bottom part of your browser screen and the website address in the address bar at the top of the browser screen starts with an “https” instead of an “http.” Though we strive to ensure the security of your information on our systems, no security measures are perfect or impenetrable and data transmission over the internet cannot be guaranteed to be 100% secure.

WEBSITE LINKS In order to provide certain services and goods at our website, we contract with other companies and individuals. These additional services and goods may include links to other websites from our website. Rustic Flamingo’s privacy practices may not be applicable at any third-party sites. When you leave the Rustic Flamingo website, we have no control regarding what information may be collected about you, nor do we control what third parties might do with the information. It is important that you review any privacy policies on third-party sites carefully before you use any services or programs offered.

Intellectual Property/Artistic Works/Design: All content, logos, and products are the sole property of Rustic Flamingo LLC. Our designs are the property of Rustic Flamingo or the designer from which they were purchased. Designs, content, logos, and products, may not be copied, transferred, or sold. Unauthorized use is strictly prohibited.

By signing this electronic document, I agree to adhere to all of the above policies